Summary

While some incoming emails are clearly spam, others require an urgent response, and some can wait a bit longer. To manage this chaos, you need to be familiar with the tools available in your email client. I use Outlook as my primary email client, and here’s how I efficiently manage my inbox.

1Create a Neat Folder Structure

Creating a neat folder structure is the first step towards achieving inbox efficiency. By organizing your emails into folders based on their type and priority levels, you can quickly move incoming emails to their respective folders and put non-urgent emails on a waiting list to check when you have the time. It also makes it easy to find old emails if you need to reference them.

To keep your inbox clean, start bycreating high-level foldersfor different areas, such as ‘Projects,’ ‘Clients,’ ‘Personal,’ or whatever else is suitable for you. Then, within each main folder, create subfolders. For example, within the ‘Projects’ folder, you can create subfolders for each project you’re working on. Likewise, within the ‘Clients’ folder, create subfolders for emails you’ll receive from each client.

Opening the rule and alerts settings in Outlook.

Further, within those subfolders, you can create additional folders to categorize different types of emails, such as ‘Finance,’ ‘Hiring,’ and ‘Subscriptions.’ Shortly put, you should tailor the folder structure to best meet your needs and keep your emails organized in a way that works for you.

2Use Rules and Filters

With a neat folder structure in place, the next step is to set up rules and filters to direct incoming emails to their respective folders. For instance, you may route emails related to specific projects or clients to their designated folders. This helps automate email organization, leaving less manual work for you.

If you need to forward emails you receive from a particular contact, you may create a rule for that as well. For emails that you can safely ignore or those containing specific keywords like ‘promotion,’ ‘ads,’ and similar terms, you can set up a rule to have them automatically deleted or moved to a spam folder.

Creating a new rule from Rules Wizard window in Outlook.

To create a filter, go to the “Home” tab, click on “Rules” in the Move group, and select “Manage Rules and Alerts” from the drop-down menu.

Then, click on “New Rule.” Here, you canchoose from available templatesor create rules from scratch: specify rule conditions, and set the relevant actions.

Switching to the classic ribbon mode in Outlook.

If you don’t see the above options in the Ribbon, you’re likely in the Simplified Ribbon mode. To switch back to the Classic Ribbon, right-click on the Ribbon itself and choose “Use Classic Ribbon” from the context menu.

3Create Custom Quick Steps

While rules and filters help manage incoming emails, some will inevitably bypass these measures and land directly in your inbox. To manage these emails quickly, you can set up Quick Steps, which are shortcuts that allow you to perform various actions with a single click. For instance, you cancreate a Quick Stepto archive emails or move them to a specific folder.

Go to the “Home” tab and click on arrow in the bottom-right corner of the Quick Steps section. To create a new Quick Step, click on “New,” choose an action from the drop-down list, and configure the settings for your selected action. Once configured, save the Quick Step by clicking “Finish.”

Creating a new quick step in Outlook.

After creating a Quick Step, select the emails you want to apply it to and choose the Quick Step from the Home tab. Then, with a single click, you may apply the action to multiple emails at once, saving time and effort. You can also create shortcuts for these Quick Steps if you want to boost your productivity.

4Use Focused Inbox

Focused Inbox is a handy feature that sorts your emails into two tabs based on your interactions: “Focused” for important emails and “Others” for less important ones. Using a machine learning algorithm, Outlook continually learns from your interactions and improves its sorting accuracy as time passes.

If Outlook mistakenly directs an important email into the Others tab, you’re able to manually move it to the Focused tab. Outlook will then remember this preference and direct similar emails to the Focused tab in the future. Toenable or disable this feature, login to your account inOutlook 365, and click on the gear (Settings) icon.

Enabling the focused inbox in Microsoft Outlook.

Next, navigate to Mail > Layout and select “Sort Messages Into Focused and Other.” Click “OK” to save the changes.

5Regularly Archive Old Emails

Even with efficient filters, useful Quick Steps, and Focused Inbox in place, it’s important to maintain the habit of archiving emails once they are no longer needed. Archiving helps declutter your folders, making it easier to focus on important emails that remain. Since archived emails are not deleted, you’re able to retrieve them later if necessary.

Toarchive emails in Outlook, select the emails you want to archive, right-click on them, and choose “Archive” from the options.

Archiving an email in Outlook.

Alternatively, you may quickly swipe left on emails to archive them in bulk from the Outlook smartphone app. I personally find this method convenient for archiving emails.

6Use Flags to Prioritize

To ensure I don’t lose track ofimportant emails that require follow-up, I flag them, which prominently highlights them with a red flag icon and adds them to my task list. This helps me avoid overlooking critical emails after organizing them into their respective folders. To flag an email, simply right-click on it and select Follow Up > Flag Message from the context menu.

Then, right-click on the flagged task in the task list and select the appropriate time frame indicating when the email needs attention. For instance, emails flagged for tomorrow are meant to be followed up on the next working day.

Flagging an email in Outlook.

Setting up the follow up schedule for the next week in Outlook.